Insights
Thoughts, ideas and insights from experts in all things marketing, communication and technology.

Answer for yourself, or let someone else answer for you

Your buyers are researching, comparing, and increasingly buying from inside an AI assistant. The only question left is whether it gets your business right when the deal is decided.
Fund the top of the funnel with the bottom

Agentic content generation lets you be relevant on every page a customer might land on, at a cost that no longer scales with your ambition.
You've built an audience. Now what?

Most B2B brands are talking on social media. Very few are listening, responding, or making space for people to belong. There's a difference, and it's costing them.
The real AI challenge of 2026 isn't adoption. It's proof.

78% of enterprises have an AI pilot running. Only 14% have scaled one to organisation-wide use. We find that gap worth sitting with, because it’s where most of the organisations we speak with are quietly stuck right now.
The human + AI balance: why the smartest campaigns in 2026 are neither fully automated nor fully manual

We all know the appeal of a campaign that runs itself. That's what AI-driven marketing promises, but full automation isn't the end goal. It's just a tool, and like any tool, it only works as well as the strategy guiding it.
From generative to agentic AI: How our Media and MarTech team moved from prompts to pilots

Most marketing teams have been using generative AI for a while now. Drafting copy, brainstorming ideas, summarising research, it's become part of the workflow. But there's a shift happening that goes beyond chatting with a language model and hoping for a useful reply. We're moving from AI that helps us do our work to AI that actually does work for us.
The trust evolution: How a decade of change moved us from control to connection

What 10 years of disruption, distrust and digital acceleration has taught us and what comes next.
From experimentation to execution: the marketing shifts shaping 2026 so far

Much of the conversation around digital marketing still focuses on what is new: new tools, new platforms and new capabilities, particularly around AI. But the more useful question now is simpler: what is here to stay?