Insights
Thoughts, ideas and insights from experts in all things marketing, communication and technology.

Authenticity in the Age of AI: Why trust and brand discipline matter more than ever

The AI flood isn’t coming. It’s already here. Infinite content. Near-zero cost. Total accessibility. Every brand can now generate thousands of assets a day… polished imagery, professional video, endless copy variations. What once required time, teams and investment is now instant. The result? What we used to call the sea of sameness has become a flood. And it’s washing away everything that isn’t anchored to something genuinely distinctive.
The hidden carbon cost of your website – and how to fix it

Websites, apps, and online platforms may feel weightless, but their impact is not. Carbone4 estimates that the digital sector accounted for 3.4% of global emissions in 2023 – more than many countries produce. The good news is that making digital experiences lighter, faster, and greener is simpler than you might think.
Digital strategy kick-off: How to start the year with a data-driven marketing plan

The start of a new year is more than a reset. It’s an opportunity to refocus your marketing strategy on what actually drives impact. With more channels, platforms and data available than ever before - and AI now accelerating both insight and execution - success depends on turning information into action, not just setting ambitious goals.
From narrative to numbers: The shift reshaping sustainability reporting

Across Europe, sustainability is now central to corporate strategy, but communicating it remains a major challenge. With tighter regulations and rising scrutiny, stakeholders expect accessible, verifiable and comprehensive information on corporate websites.
Key Performance Indicators: Balancing tradition with insight in the age of technology

In a rapidly evolving digital landscape, marketers are surrounded by a growing array of tools, analytics platforms, and AI-driven insights. Yet, despite the influx of innovation, traditional Key Performance Indicators (KPIs), such as Return on Investment (ROI), engagement rates, and personalisation metrics, continue to hold their ground as the cornerstones of effective marketing measurement.
From raw data to real moments

Data only matters when it helps people decide and act. Right? Not quite. Data also helps processes and automation act on clear signals, within clear rules.
The beginning of the end for cookie banners?

For years we’ve been stuck with intrusive cookie banners, a clumsy solution that frustrates users and offers little real control. Now, the EU’s Digital Omnibus Regulation proposal, though disappointingly slow to implement (we’re looking at 2027 at the earliest), finally sets a clear direction for a future without them.
Breaking through the great firewall: ensuring website performance in China

For any international business, a website is often the first point of contact with clients and partners. But when it comes to mainland China, being online does not necessarily mean being accessible. The Chinese internet operates under a distinct set of regulations, technical standards, and network constraints that make website availability a complex issue for companies based outside the country.