Insights
Thoughts, ideas and insights from experts in all things marketing, communication and technology.

The real AI challenge of 2026 isn't adoption. It's proof.

78% of enterprises have an AI pilot running. Only 14% have scaled one to organisation-wide use. We find that gap worth sitting with, because it’s where most of the organisations we speak with are quietly stuck right now.
How to succeed with marketing measurement in the AI and data privacy era

AI increases analytical capacity in your marketing team, but at the same time user privacy concerns decreases data quality. The answer is to take a new approach to marketing measurement and incorporate learnings from the golden age of advertising. If done right, this approach gives strategical as well as tactical insights. If you are new to these methods, you are likely to see effect increases from your marketing by at least 15-30%.
The human + AI balance: why the smartest campaigns in 2026 are neither fully automated nor fully manual

We all know the appeal of a campaign that runs itself. That's what AI-driven marketing promises, but full automation isn't the end goal. It's just a tool, and like any tool, it only works as well as the strategy guiding it.
From generative to agentic AI: How our Media and MarTech team moved from prompts to pilots

Most marketing teams have been using generative AI for a while now. Drafting copy, brainstorming ideas, summarising research, it's become part of the workflow. But there's a shift happening that goes beyond chatting with a language model and hoping for a useful reply. We're moving from AI that helps us do our work to AI that actually does work for us.
From experimentation to execution: the marketing shifts shaping 2026 so far

Much of the conversation around digital marketing still focuses on what is new: new tools, new platforms and new capabilities, particularly around AI. But the more useful question now is simpler: what is here to stay?
Integrating AI without losing your brand’s human touch

AI is transforming how brands create, personalise and scale content. It can analyse behaviour in seconds and process output at much higher pace, but speed isn’t the same as quality connection. When every brand has access to the same tools, authenticity becomes the real differentiator. The challenge isn’t whether to use AI, it’s how to integrate it in a way that strengthens your human touch.
Bringing structure to marketing operations with Optimizely CMP

“Content and MarTech specialist Eliott Friberg looks at how Optimizely CMP helps marketing teams bring structure to planning and collaboration, and why the right onboarding approach is essential for turning the platform into a practical way of working.”
Authenticity in the age of AI: Why trust and brand discipline matter more than ever

The AI flood isn’t coming. It’s already here. Infinite content. Near-zero cost. Total accessibility. Every brand can now generate thousands of assets a day… polished imagery, professional video, endless copy variations. What once required time, teams and investment is now instant. The result? What we used to call the sea of sameness has become a flood. And it’s washing away everything that isn’t anchored to something genuinely distinctive.