Day 1 - Map & Sketch
Mondays are when magic is made. Thanks to the participants, experts in fields like marketing, communications, sales, IT, customer service, engineering, HR – just like you! – the first sprint day helps provide a cross-sectional overview of the situation. For the best results, you will ideally want to gather 5-7 of your experts, covering some of these areas, in the same room.
One of your chosen experts will be designated as the overarching decision-maker during parts of the process. This is typically a Product Owner/Manager, Project Manager or CEO – basically, someone who is already authorised to make decisions for the project within the business.
Comprend will facilitate and guide you through a range of activities. Together, we will define problems, goals, and a focus area for concept sketching. Some of the overarching activities include:
- Structured conversations: several exercises will put a stop to endless discussions. Instead, we promote effective and efficient communication that enables everyone’s voices to be heard. We will reframe problems as 'How might we..?' questions, brainstorm long-term goals, and identify related challenges.
- Mapping: next, we'll jump to the whiteboard, mapping the steps that users might take on their journey to achieving their selected goal. We can then refer to the 'How might we' questions to choose the perfect focus area for solution sketching.
- Sketching: starting with a quick decision jam for some inspiration, we'll build up to the final solution sketches though a four-part exercise that starts with note-taking and scribbles.
By the end of the day, you'll each have a concept ready for review on day 2!